Hello Yongjia,
Thanks for contacting Zynga Customer Support.
Your account has been banned for illegally transferring chips and thereby violating the Terms of Service for Texas Hold’em Poker.
Due to unusually high volume, we are unable to address your issue at this time. If you believe that you did not violate our Terms of Service and that your account was erroneously banned, please wait two weeks before replying to this e-mail.
Thank you,
Zynga Customer Support
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